1. Nature of the Service
Xtream View (www.xtreamview.online) provides portal configuration, server integration, and load-balancing middleware. We do not host, store, cache, archive, transcode, or transmit audio-visual media on our infrastructure, and we do not own or operate the third-party sources that end users configure their player applications (TiviMate, IPTV Smarters, and similar) to access.
This does not mean we disclaim responsibility. Where we are notified that a configuration in our index references infringing material, we act on it under the process below.
2. Designated Copyright Agent
Notices must be sent to our designated agent:
Notices sent to any other address may not be processed.
3. Submitting a Notice of Claimed Infringement
A valid copyright notice under 17 U.S.C. §512(c)(3) and applicable UK/EU copyright regulations must include all of the following:
- A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
- Identification of the copyrighted work claimed to have been infringed, or a representative list if multiple works are covered by a single notice.
- Identification of the material claimed to be infringing, with information reasonably sufficient for us to locate it — for portal middleware this means the specific portal URL, configuration ID, or index reference, not a general description of the service.
- Your contact information: mailing address, telephone number, and email address.
- A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
- A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act on the owner's behalf.
Incomplete notices will receive a reply identifying the missing element rather than being discarded.
4. Our Response
- Acknowledgement: Within 2 business days of receipt.
- Action: Where the notice is valid and complete, we will expeditiously disable or remove the referenced index entry or configuration — in most cases within 5 business days.
- User Notice: The affected account holder is informed of the removal and of their right to counter-notify.
- Record: Every notice, action, and outcome is logged with timestamps and retained for at least 3 years.
5. Repeat Infringer Policy
In accordance with 17 U.S.C. §512(i), we maintain and reasonably implement a policy for terminating, in appropriate circumstances, the accounts of subscribers and account holders who are repeat infringers:
- Each valid, uncontested notice attributable to an account is recorded as one strike.
- A strike is withdrawn if the user files a valid counter-notification that is not followed by a court action, or if the complainant retracts the notice.
- Three strikes within any 12-month period results in permanent termination of the account and refusal of re-registration.
- Egregious or willful infringement may result in immediate termination without prior strikes.
6. Counter-Notification
If you believe material was disabled through mistake or misidentification, send a counter-notice to dmca@xtreamview.online including, per §512(g)(3):
- Your physical or electronic signature.
- Identification of the material removed and the location where it appeared before removal.
- A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification.
- Your name, address, and telephone number.
- A statement that you consent to the jurisdiction of the appropriate court and that you will accept service of process from the complainant or their agent.
We will forward valid counter-notices to the complainant. If they do not file a court action seeking to restrain the activity within 10–14 business days, the material may be restored.
7. Abuse of the Notice Process
Under 17 U.S.C. §512(f), knowingly and materially misrepresenting that material is infringing — or that it was removed by mistake — may expose you to liability for damages, including costs and attorneys' fees.
8. Trademarks and Other Complaints
Trademark, publicity-rights, and other non-copyright complaints should also be sent to dmca@xtreamview.onlinewith the subject line "Non-copyright IP complaint."
9. Changes to This Policy
We may update this policy. Material changes will be reflected in the effective date and version above.
