Get in Touch with Support
Have questions about device setup, subscription renewal, or trial activations? Our Canadian support team is standing by.
Before You Contact Us
Many standard questions can be solved immediately with these quick checks:
⚡ App not working?
Try restarting your streaming device (Firestick/Smart TV) and router. 90% of sudden connection freezes are solved by a simple hardware power cycle.
📬 Didn't receive credentials?
Account configurations are activated within 5-15 minutes of payment. Please check your junk/spam email folder, or reach out directly via Live Chat.
📖 Need setup help?
Please consult our comprehensive, step-by-step Setup Guides for screenshots and configurations.
✏️ Wrong login details?
Passwords and server URLs are case-sensitive. We highly recommend copying and pasting the details exactly as sent, avoiding manual typing.
Send Us a Message
Help Desk Info
🇨🇦 Canadian Network Relays
Monitoring active CDN configurations in Toronto, Montreal, Vancouver, Calgary, and Ottawa to guarantee 99.9% uptime.