1. Information We Collect
When you browse our website, subscribe, or contact us through WhatsApp, we collect minimal data essential to providing you with the server integration service:
- Device & Connection Parameters: IP address, browser type, and referrer logs (to optimize server load balancing).
- Contact Information: Phone number and message history generated when communicating via WhatsApp.
- Transaction Records: Payment transaction codes (we do not store credit card or PayPal credentials on our servers; payments are processed securely via SSL-encrypted external gateways).
2. How We Use Your Information
Your data is strictly used to activate your portal configuration, provide customer support, troubleshoot connection issues, and protect our server networks from abuse (such as DDoS attacks or multi-stream license violations).
3. Cookies & Tracking
We use simple persistent cookies and local storage tokens to save your preferred settings (e.g. selected device tier) and to gather anonymous site traffic statistics. You can disable cookies in your browser settings at any time.
4. Third-Party Sharing
Xtream View does not sell, trade, rent, or distribute user personal details or connection logs to any third-party marketing companies. Data is only shared when legally required to cooperate with lawful government requests or to enforce system security.
5. Data Security & Retention
All server-to-client communications are encrypted using secure SSL connections. We retain logs and support chats for a limited period necessary to assist your subscription, after which they are deleted or anonymized in our databases.
6. Your Rights
You have the right to request the deletion of your support history and active connectivity configurations. Please email us at xtreamview@hotmail.com to submit your request.